Comments on: Check Engine Light On? Get it Diagnosed Free

By: Doug

Doug — Sat, 25 Feb 2012 21:19:36 +0000

I wish I would have read this. I went to Firestone a month ago to get my check engine light diagnosed so that I can renew my CA registration. They kept it for the weekend then told me Sunday night they couldn’t diagnose it because their good technician wasn’t there. They had charged me the $99 so they told me to bring it back. I brought it back and left it there the following weekend. They couldn’t get to it Saturday and late Sunday they told me it would take $850 to fix 2 “upstream air/fuel sensors”. I brought it back the following weekend and they did the fix. They reset the system and I had to drive it for another week to get enough data to pass smog. I took it to a smog only shop (California is just impossible) and just as I was arriving the check engine light came back on, so they wouldn’t smog test it. I immediately brought it back to Firestone and they said they were too busy to look at it for a few days. Considering they have charged me for something I didn’t get you would think they would care enough to jump on it right away. Now I am late to register and California is increasing my registration fee. If I get pulled over I have all the receipts to show I am doing my due diligence to comply with the law. I don’t know whether to hate California or Firestone more, but they definitely know how to play off each other to screw me. I don’t know what else to do.

By: Jenni

Jenni — Fri, 07 Oct 2011 00:40:13 +0000

No, they were correct. I just went in and was told the same thing. I called my dad to double check this information (he’s always up to date on these kinds of things) and he said that it is true.

By: Sunil N

Sunil N — Thu, 03 Feb 2011 20:23:12 +0000

All they do for free is the evaluation – pulling up the codes and not a diagnosis.

By: Ryan

Ryan — Wed, 05 Jan 2011 14:22:22 +0000

I don’t think the Governor cares whether or not they offer that service, I think he has more important things to worry about.

By: mary patrick

mary patrick — Wed, 05 Jan 2011 09:50:31 +0000

I ‘m glad to see the most fairly recent comment from santroRaj. I too took my car to auto zone to see what the codes were for the check engine light that came on my in car. I live in Escondido, CA. They told me that Govenor Schwarzenegger didn’t allow them to perform that service any longer. Do you know if this is true or not? Were they just pulling my leg?

By: Andre

Andre — Tue, 05 Oct 2010 02:43:00 +0000

Gooooooooooooooooooood my engine lights is on sucks bmw always something I should just drive my honda or toyota they never have problem like bmw

By: Ryan

Ryan — Wed, 22 Sep 2010 12:56:29 +0000

That’s poor service on the part of your service department. I would contact their manager and inform them you won’t be giving them any future business.

By: Ulysses G. Smith

Ulysses G. Smith — Wed, 22 Sep 2010 00:10:20 +0000

Had 97,000 mile check up on my Volvo. within 3 miles traveling home I notice the check engine lite came on. when back to the service place, & they will not reset this lite.