Citi Price Rewind – Save Money AFTER Making a Purchase

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I love it when credit card companies get competitive with each other. For all the bad press credit cards get, there is a lot of good to be had, if you use credit cards correctly. Citi Price Rewind is the latest example of how consumers win when they use credit cards the right way. Citi Price Rewind is a price protection program that works for consumers.

Citi Price Rewind – How it Works

Here is how it works:

  1. Make a qualified purchase entirely with an eligible Citi credit card in a store or online. Examples of common items Citi Price Rewind covers include electronics, appliances, clothing and toys. Full description of coverage and eligible Citi consumer credit cards, as well as exclusions and limitations, is included on
  2. Register an item on, including where and when it was purchased and the price paid.
  3. For 30 calendar days after the purchase, Citi Price Rewind will search hundreds of retailers’ sites for a lower price on the same item.
  4. If a price that is at least $25 lower than what was paid is found, the cardmember will receive an email notifying them they qualify to request a refund.
  5. Once the customer files an eligible claim, a check refunding the difference in price will be sent to the Citi cardmember. Citi cardmembers can enjoy savings of up to $250 per item and up to $1,000 annually.

Citi Price Rewind Details

Citi Price Rewind

Citi Price Rewind – save money on purchases you already made.

As you can see from the image above, there are a few things you need to be aware of: you need to register a Citi consumer credit card (business cards are ineligible for Price Rewind at this time). Once you make a qualified purchase, you need to register it at Citi, and their automated software will do the rest, automatically scanning the internet for a lower price. This happens around the clock for the next 30 days. If they find a price that is $25 or more less than your purchase price, you will receive the difference. There are limits, of course. You can only receive a refund of up to $250 per receipt, and $1,000 per year. Both of those are significant savings, however, and well worth using this service.

What is covered under Price Rewind? Great question. Like all good programs, there are exclusions. Most of them clearly make sense, such as boats, motorized vehicles, land, consumables, services, and other items. You can get a full list on the Price Rewind Description of Coverage. The Description of Coverage also covers details for how to make a claim for the refund, and several other important items.

Thoughts about Price Rewind

Overall, I think this is a great service for Citi customers, especially with Christmas (and Black Friday!) right around the corner. The advertised deals throughout the Christmas holiday season will certainly be lower than many purchases made in the next few days and weeks. This makes it easy to shop responsibly, without having to spend hours trying to save $25.

Need a City Card? Here is a card that may be a good fit for your situation:

Citi Simplicity® Card. The Citi Simplicity® Card is a unique card that doesn’t charge late fees if you miss a payment, and there are no penalty rate hikes. In other words, this is a great card if you have irregular cash flow or sometimes have trouble paying in full each month. This card also features a long balance transfer offer and no annual fee. We recommend visiting the Citi Simplicity® Card website for more information.


  1. says

    This is a pretty neat idea. I know when I bought our flat screen TVs, I was checking out the ads every Sunday for the next month to see if I could go back and get the store I bought from to match the lower price. I think of all the time I would have saved if I could just register the purchase and let Citi do the work. Of course I would still have to submit the receipt too.

    I think this makes great sense for those that actually check to see if there is a lower price. For many others, they won’t take the time to either register the purchase or submit the receipt, just like with rebates.

    • says

      I agree Jon – it’s a useful tool for people who are price-conscious. It’s even easier than trying to stay up to date with all the prices on your own though, since they do the work for you. I think it is worth it for any relatively large purchase – especially for electronics!

  2. Randall Hill says

    I tried the Citi Card Price Rewind and have been very disappointed. I purchased a refrigerator and stove from Home Depot in October. I got a email from the Citicard reference the Price rewind program. So I thought I would try it. It was Thanksgiving weekend(Black Friday). I logged onto the the Home Depot website and sure enough the exact same model GE refrigerator was on sale for $100.00 less and the exact same model stove was on sale for $202.00 less. So I entered the information into the price rewind website and it started searching (yeah right). The stove it did find $25.00 cheaper but could find the refrigerator any cheaper even though I am looking at the Home Depot ads. So I cancel the on-line search and manuelly fill out the form and send in all the information including copies of the Home depot sale with the cheaper prices. Both my “claims” were denied stating “price difference less than $25.00″ even after they have the ads included with the claim. The the rewind program is just marketing and they have no intent to honor the program. I have used my Citicard for close to $10,000 in purchases this year, but will not use it any longer. Dont fall for the hype and dont waste your time trying to use the service.

    Unhappy CitiCard Holder,
    Randall Hill

  3. Manfred says

    This is just a marketing trick. Citibank delegates everything to an insurance company. Like any insurance company they try to do everything to evade the need to pay. They require a lot of documentation you normally don’t have as a regular shopper. I bought a door at Home Depot, which they actually were able to find for a cheaper price. However, they failed to send the e-mail notification, so consequently I missed the 60 days to file the claim. Then I uploaded the documents and faxed them several times (Home Depot receipt), but either they never received it or the content did not satisfy them. They repeatedly requested the exact model number despite I had sent them everything I had gotten from Home Depot. Apparently the details requested by the insurance company are not part of a regular shopping receipt, so you are in a catch 22. In summary: I think it is a hoax.

  4. Angel says

    This sounds like a great deal but I started a price rewind on a laptop I purchased from Best Buy. I logged in to track my claim and saw that Citi found the same laptop for $52 less only one week before the 30 day tracking expired so I uploaded my receipt and waited. When the tracking period expired, they sent me the email on their findings claiming they didn’t find a lower price. They obviously have no intention of honoring this program! Fraud!

  5. Ouroborus says

    Looking at the fine print, there are a lot of things that don’t count. The main one is discount prices. You can’t make claims on things you got on discount. If you paid full price on your purchase, it doesn’t count if the other, cheaper seller is offering the product on discount.

    They also don’t list the retailers they scan. I suspect they instead just match your claims with other peoples’ claims.

  6. Ann Miller says

    Citi Price rewind is a joke. After responding and sending added information that was requested, I’m told that the TV that I purchased was not the same product that was registered, not true!! I have been a very good customer up until now. It’s a joke, nothing but smoke and mirrors, don’t waste your time on this scam!!!


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