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Citi Price Rewind – Save Money AFTER Making a Purchase

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I love it when credit card companies get competitive with each other. For all the bad press credit cards get, there is a lot of good to be had, if you use credit cards correctly. Citi Price Rewind is the latest example of how consumers win when they use credit cards the right way. Citi Price Rewind is a price protection program that works for consumers.

Citi Price Rewind – How it Works

Here is how it works:

  1. Make a qualified purchase entirely with an eligible Citi credit card in a store or online. Examples of common items Citi Price Rewind covers include electronics, appliances, clothing and toys. Full description of coverage and eligible Citi consumer credit cards, as well as exclusions and limitations, is included on www.citi.com/pricerewind.
  2. Register an item on www.citi.com/pricerewind, including where and when it was purchased and the price paid.
  3. For 30 calendar days after the purchase, Citi Price Rewind will search hundreds of retailers’ sites for a lower price on the same item.
  4. If a price that is at least $25 lower than what was paid is found, the cardmember will receive an email notifying them they qualify to request a refund.
  5. Once the customer files an eligible claim, a check refunding the difference in price will be sent to the Citi cardmember. Citi cardmembers can enjoy savings of up to $250 per item and up to $1,000 annually.

Citi Price Rewind Details

Citi Price Rewind

Citi Price Rewind – save money on purchases you already made.

As you can see from the image above, there are a few things you need to be aware of: you need to register a Citi consumer credit card (business cards are ineligible for Price Rewind at this time). Once you make a qualified purchase, you need to register it at Citi, and their automated software will do the rest, automatically scanning the internet for a lower price. This happens around the clock for the next 30 days. If they find a price that is $25 or more less than your purchase price, you will receive the difference. There are limits, of course. You can only receive a refund of up to $250 per receipt, and $1,000 per year. Both of those are significant savings, however, and well worth using this service.

What is covered under Price Rewind? Great question. Like all good programs, there are exclusions. Most of them clearly make sense, such as boats, motorized vehicles, land, consumables, services, and other items. You can get a full list on the Price Rewind Description of Coverage. The Description of Coverage also covers details for how to make a claim for the refund, and several other important items.

Thoughts about Price Rewind

Overall, I think this is a great service for Citi customers, especially with Christmas (and Black Friday!) right around the corner. The advertised deals throughout the Christmas holiday season will certainly be lower than many purchases made in the next few days and weeks. This makes it easy to shop responsibly, without having to spend hours trying to save $25.

Need a City Card? Here are a couple options that are a good fit for more credit card users:

Citi® Dividend Platinum Select® Visa® Card - $100 Cash BackCiti® Dividend Platinum Select® Visa® Card. The Citi® Dividend Platinum Select® Visa® Card is one of my favorite Citi cards, because it offers solid cash rewards on all purchases. For example, you can earn 5% CASH BACK in categories every quarter. Right now, on eligible purchases within the Hilton Portfolio, car rental agencies, movie theaters and theme parks from 7/1/14 – 9/30/14. Enrollment each quarter is quick and easy. Earn 1% cash back on all other purchases. The total cash back earned with the card is $300 per calendar year, excluding the $100 cash back with this offer. See Citi Dividend Card Reward Program Information. This card features a long 0% Intro APR on Purchases and Balance Transfers for 12 months. After that, the APR will be 12.99%-22.99% variable based on your creditworthiness* The 0% interest feature makes this a great card for those who already have a current credit card balance, or need a little flexibility for some upcoming purchases. To top it off, with this card you can earn $100 cash back after $500 in purchases within the first 3 months of account opening. There is No Annual Fee*. We have a full Citi® Dividend Platinum Select® Visa® Card review for more information, or you can Click Apply Now to see pricing details.

Citi Simplicity® Card. The Citi Simplicity® Card is a unique card that doesn’t charge late fees if you miss a payment, and there are no penalty rate hikes. In other words, this is a great card if you have irregular cash flow or sometimes have trouble paying in full each month. This card also features a long balance transfer offer and no annual fee. We have a full review of the Citi Simplicity® Card for more information.


Published or updated June 19, 2014.
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{ 4 comments… read them below or add one }

1 Jon @ MoneySmartGuides

This is a pretty neat idea. I know when I bought our flat screen TVs, I was checking out the ads every Sunday for the next month to see if I could go back and get the store I bought from to match the lower price. I think of all the time I would have saved if I could just register the purchase and let Citi do the work. Of course I would still have to submit the receipt too.

I think this makes great sense for those that actually check to see if there is a lower price. For many others, they won’t take the time to either register the purchase or submit the receipt, just like with rebates.

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2 Ryan Guina

I agree Jon – it’s a useful tool for people who are price-conscious. It’s even easier than trying to stay up to date with all the prices on your own though, since they do the work for you. I think it is worth it for any relatively large purchase – especially for electronics!

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3 Randall Hill

I tried the Citi Card Price Rewind and have been very disappointed. I purchased a refrigerator and stove from Home Depot in October. I got a email from the Citicard reference the Price rewind program. So I thought I would try it. It was Thanksgiving weekend(Black Friday). I logged onto the the Home Depot website and sure enough the exact same model GE refrigerator was on sale for $100.00 less and the exact same model stove was on sale for $202.00 less. So I entered the information into the price rewind website and it started searching (yeah right). The stove it did find $25.00 cheaper but could find the refrigerator any cheaper even though I am looking at the Home Depot ads. So I cancel the on-line search and manuelly fill out the form and send in all the information including copies of the Home depot sale with the cheaper prices. Both my “claims” were denied stating “price difference less than $25.00″ even after they have the ads included with the claim. The the rewind program is just marketing and they have no intent to honor the program. I have used my Citicard for close to $10,000 in purchases this year, but will not use it any longer. Dont fall for the hype and dont waste your time trying to use the service.

Unhappy CitiCard Holder,
Randall Hill

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4 Manfred

This is just a marketing trick. Citibank delegates everything to an insurance company. Like any insurance company they try to do everything to evade the need to pay. They require a lot of documentation you normally don’t have as a regular shopper. I bought a door at Home Depot, which they actually were able to find for a cheaper price. However, they failed to send the e-mail notification, so consequently I missed the 60 days to file the claim. Then I uploaded the documents and faxed them several times (Home Depot receipt), but either they never received it or the content did not satisfy them. They repeatedly requested the exact model number despite I had sent them everything I had gotten from Home Depot. Apparently the details requested by the insurance company are not part of a regular shopping receipt, so you are in a catch 22. In summary: I think it is a hoax.

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