Comments on: Blockbuster vs. Netflix – Best Service for Movies

By: Bon_the_vegan

Bon_the_vegan — Thu, 12 Apr 2012 04:18:29 +0000

I got Netflix May of 2011 and everything was fine whenever I would rent a DVD then mail it back the next day up until November that year. I live in a pretty isolated area so if I picked the 1 DVD at a time, in most cases I would get 1 DVD, maybe 2 a week and streaming isn’t an option when I can’t get Internet where I live. I think Netflix started throttling my queue when I went up to 2 DVDs at a time in September. I downgraded for month then went back to the 2 dvd option. It’s been 3 months & I still have not received the 1st DVD in my queue, which is the first DVD of a series. I called to complain & was actual told I would be moved to the top of the list, which I guess proves they were throttling me. 5 pm the day it was shipped I got an email saying it wasn’t available. I did get the 2nd DVD for the series 3 weeks ago when this happened & am currently holding it ‘ransom’ until I get the 1st disc. Doubt Netflix is bothered by this. I thought holding onto the DVD would unthrotttle my queue but the 1st DVD still says very long wait. I can’t get new releases either. I really think the whole keeping a DVD as long as you want should have a time limit. That way I won’t be told by the Netflix guy on the phone he can’t tell me when the DVD will be available because they can’t tell whoever has the DVD it must be returned within X months, at least with popular or short supplied DVDs. Last time I held onto a disc this long, Netflix filed a claim it was lost. Did I forget to mention they repeatedly charged me up to $50 one time when I tried to update my DVD options. It was explained to me it was an error with their website. I guess I will be trying blockbuster. Hopefully it’s a better experience.

By: Jaz McPherson

Jaz McPherson — Fri, 24 Feb 2012 22:27:18 +0000

NETFLIX is not what they once were. It’s not the content and it’s not the customer service…..IT’S THE STREAMING. When I first signed up, virtually no issues with “loading” or buffering. Now it seems that every show or movie I watch is reloaded at least once during the broadcast and sometimes more. I am keeping NETFLIX streaming and signing up for the blockbuster 1 at a time dvd rental package (we have a BB close by). In my opinion, they both suffer from ignoring customer needs /requirements but they are still a heck of a lot better deal than cable/SAT TV.

By: Adrienne

Adrienne — Wed, 18 Jan 2012 19:17:18 +0000

I have used both. Netflix for about 6 years. Had trouble with the mail, I suspect they were being intercepted somewhere, didn’t happen with Blockbuster though.
I turned to Blockbuster about 2 years ago, in the last 2 months there seem to be a shortage of movies. Very long wait, short wait, etc. I have a 3 out plan but have been getting 2 lately. Tried emailing my complaints but I get the same letter back stating that I should ensure that I have 10 available movies in my queue. I have over 20 movies in my queue how the heck am I supposed to know when they’re available? I don’t think they’re keeping up with the demand and yet I’m still paying for 3 at time.

By: Sandi

Sandi — Sat, 31 Dec 2011 00:23:36 +0000

I haven’t had netflix in a few years, but what I remember is that there was a really great selection of LGBT, Indie, and TV titles. I have recently been using the in-store only BB deal, but there is NO selection and I have run out of things to rent. I’m trying to decide if I should go for NF or BB and the only thing that is keeping me from going with BB is that I do not know about their selection. Does anyone know if they have the same titles? I am especially interested in the LGBT selection which BB does not have in-store. They don’t even carry The L Word. I do not like popular movies, but prefer indie and foreign and I tend to rent a lot of tv shows because I do not subscribe to cable. The one reason I am more heavily considering BB is because my son will want to rent video games.

By: Bo

Bo — Mon, 26 Dec 2011 15:35:23 +0000

I’ve kept Netflix because the customer service is excellent.

By: Mary

Mary — Mon, 10 Oct 2011 14:58:25 +0000

I’ve had Netflix for a little over 10 years now, around when they first came out. The price that it is now with streaming and movies out is what I was originally paying for 3 dvds out at a time. Then along came blu rays and with it streaming options, but it wasn’t unlimited. Instead it was based on how much you paid and since I paid about $25 I was able to watch 25 hours of streaming each month. Then it was unlimited and I dropped down to 1 out at a time plus streaming. Then I heard that it was splitting so I went with all streaming and I picked up Blockbuster for movies. Now I’m back up to $20 with dvds and movies but now I get new releases plus all the streaming goodness that Netflix has to offer. I have no plans to cancel it seeing as in order for them to have more content available for streaming they need to have the revenue to do so.

By: Kammie

Kammie — Sat, 01 Oct 2011 21:40:05 +0000

My husband is a Blockbuster fan because of the blu-ray, but I prefer to order on-demand movies (we have Comcast). I read somewhere that Blockbuster was a dying company because of the ability to order movies directly from their cable provider. What do you think? Is Blockbuster (and Netflix) savvy enough to keep up with the changing technology or is it truly a dying business?

By: Trev

Trev — Mon, 26 Sep 2011 23:09:09 +0000

great article. why don’t you have a date published on it? I absolutely hate when people quote old facts for current situations. No wonder people get confused on the internet…they don’t know when to realize this is old news or new news. Please Please put dates on your articles! I wish it was a mandatory thing on all websites…