Comments on: Quicken Online Review – Now Available Free

By: ComerP

ComerP — Sat, 17 Oct 2009 13:16:25 +0000

Like ChuckO, I’m leaving Quicken Online today. I’ve been using the application for several months and all was going well until one day it failed to synch with my bank. The ‘customer support’ was worthless. After multple attempts at fixing the problem (and getting locked out of my online bank account) I am finally throwing in the towel. A pity, since this is the only application I’ve tried to date that had all I was looking for – and I’ve tried YNAPB, Mint, Money, etc. If anyone knows for a program that does what Quicken Online could do – though more reliably – please let me know.

By: ChuckO

ChuckO — Tue, 02 Jun 2009 15:29:53 +0000

Three weeks into Quicken Online – and I’m dumping it. It is a nice thought, but riddled with issues. The worst of which is the inability to consistently get data synced with your financial institution. You may successfully get Quicken Online to link with your accounts, but then either never get transaction data or a generic “unknown” error. Their outsourced Tech Support for the product is essentially non-existent as you will get nothing more than generalized form letters back and never any resolution. Quicken recently isolated their community forum for the online product from their paid products, and based on the number of complaints and issues in the Online forum, one can take a stabbing guess as to why. Sometimes, things are free for a reason.

By: The Process Ninja

The Process Ninja — Tue, 28 Oct 2008 09:08:49 +0000

Such great little apps…such a pity that there doesn’t seem to be anything like this for Australian users – I was so looking forward to setting up quicken online until I found I needed a valid bank account

By: Patrick

Patrick — Thu, 23 Oct 2008 20:38:38 +0000

Chris: Thanks for the feedback. Weird that Quicken Online doesn’t support that.They are continually upgrading certain aspects of the application, so that could be in work. Personally, I think the other free apps caught them off guard and they had to work overtime to put this together. I think it is a nice application though and does the job for most people. The good thing is that there are plenty of other free applications out there for everyone to try. Find the one htat works for you and stick with it!

By: Chris Thompson

Chris Thompson — Thu, 23 Oct 2008 16:00:38 +0000

Quicken Online fails in one key regard. They don’t allow you to create “manual” accounts. If your bank is not one of the ones they can automatically pull from, you can’t have it listed.

My primary bank is a local small town credit union, and is not automatically downloadable. I can download transaction data in QIF format and upload it to Wesabe. I can’t upload it to Quicken, which is highly ironic seeing as how Quicken INVENTED QIF.

Right now Wesabe is the only service online that allows the upload of QIF transaction data. And that’s what I use. All the rest are worthless to me.